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The Hunt for Customer Service
Do you know the one factor that makes the difference in customer service? No, it's not ~ the fastest delivery the best product or the best deal All...
A New Appreciation of Valentine’s Day
I have never been a huge fan of Valentine's Day. Too commercial Too often single Too little of a sweet tooth There was one Valentine's Day that...
Book Review: Business Writing With Heart
Business writing receives its fair share of hits. So awful Too boring Out of touch Lynn Gaertner-Johnston's new book, Business Writing With Heart:...
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Shifting Priorities is Hot
A post over at writer buddy, Jenn Mattern's site, had me thinking about one I've been kicking around. Ever notice how shifting priorities changes what once seemed insurmountable? As many of you know, I am training for my 8th Susan G. Komen 3-Day Walk for the Cure. I...
3 Not So Stupid Dog Tricks for Online Marketers
My Mom and I are dog-sitting my sister's family dog while they are on vacation. Her name is Kali, and just look at that adorable face. Who could resist her? Apparently, not me Online marketers and business owners could learn a lot from Kali. Not So Stupid Try as I...
Do You Loathe Gender-based Business Training?
I spent over 30 years in Corporate America - 20 of those in management. I loathed gender-based business training. Organizational Skills for Women Anger Management for Women Management Skills for Women At the time, my thoughts were – What, only women need...
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