by Cathy Miller | Feb 27, 2014 | Miller Musings
The voices stream endlessly as we struggle through our day. It is a wonder we are able to think or sleep through the constant chatter. What if we could silence the voices? Would we want to? Silencing the Voices: A Stroke of Insight Recently, I read an article about...
by Cathy Miller | Feb 20, 2014 | Miller Musings
Do you know the one factor that makes the difference in customer service? No, it’s not ~ the fastest delivery the best product or the best deal All of those are great, but the difference is one elusive element. The human touch. Customer Service Made Simple Think...
by Cathy Miller | Feb 13, 2014 | Miller Musings
I have never been a huge fan of Valentine’s Day. Too commercial Too often single Too little of a sweet tooth There was one Valentine’s Day that spoke of love as it was meant to be. Whispered Promises Valentine’s Day was on a Wednesday in 2007. The...
by Cathy Miller | Jan 27, 2014 | Book Reviews: Business
Business writing receives its fair share of hits. So awful Too boring Out of touch Lynn Gaertner-Johnston’s new book, Business Writing With Heart: How to Build Great Work Relationships One Message at a Time shares all that is good about professional business...
by Cathy Miller | Dec 6, 2013 | 3-Day 60-Mile Walk
Who knew that walking 60 miles in 3 days would get easier? Wait. Did I say that? The girl who used to drag her feet at signing up for another year? Yep, that was me. Now, I am already signed up for 2014. Cannot Walk Away I cannot believe 2013 marked the 10th...
