The Dad We Remember

For all that is annoying about Facebook, I do love the connection with family and friends. I love the feel-good videos and the laugh-out-loud shares. Today I saw a share from my cousin, Jay. It had a picture of a blue rose. It read: This rose is for my Dad in Heaven....

Customer Service Ploy to See Who Blinks First

Customer service is a mystery to me. Every living soul encounters customer service at some point in their life. So if we are all familiar with the theory, why is it so hard to receive good service? I’m convinced the strategy behind customer service is to see who...

Thanksgiving Thanks Continues

My Thanksgiving thanks was inspired by my good friend and writer buddy, Anne Wayman. I loved Anne’s idea of an annual list of what we are thankful for. As we celebrate Thanksgiving here in the United States, I share my 2014 Thanksgiving Thanks list. I warn you,...

Suicide’s Silent Walls

The suicide of Robin Williams made many people uncomfortable. We seldom talk about suicide. Especially with those we should. We don’t know what to say. Robin’s death brought back painful memories of a dear friend who sought the same release from pain....

The Positive Pursuit

The pursuit of all things positive is strewn with obstacles. Really bad customer service Stressed-out family and friends A history of bad experiences Even the most committed Pollyanna-types buckle under the onslaught. Breathe. Just breathe. Close your eyes and listen....

Days of Remembrance

I remember the first Father’s Day after my dad passed. My mom and I were in a card shop a few weeks before. A wave of grief hit me with the impact of a tsunami. I would no longer be purchasing a Father’s Day card for my dad. I could not hold back the...